{"id":5357,"date":"2024-11-27T02:52:46","date_gmt":"2024-11-27T02:52:46","guid":{"rendered":"https:\/\/northwestfitters.co.uk\/?page_id=5357"},"modified":"2026-06-05T00:42:39","modified_gmt":"2026-06-04T23:42:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/northwestfitters.co.uk\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5357\" class=\"elementor elementor-5357\" data-elementor-post-type=\"page\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-63e8d88 elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-row-max-none\" data-id=\"63e8d88\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n            \n                        <div class=\"elementor-container elementor-column-gap-default \">\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-\" data-id=\"\" data-element_type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element- elementor-widget elementor-widget-html\" data-id=\"\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<div class=\"nwf-faq-wrap\">\n\n  <!-- INTRO -->\n  <div class=\"nwf-faq-intro\">\n    <h1>Frequently Asked Questions<\/h1>\n    <p>Everything you need to know about our service. Can't find the answer you're looking for? Just <a href=\"https:\/\/wa.me\/+447999786054\">message us on WhatsApp<\/a> \u2014 we reply fast.<\/p>\n  <\/div>\n\n  <!-- ACCORDION -->\n  <div class=\"nwf-faq-list\">\n    \n  <div class=\"nwf-faq-item\" onclick=\"this.classList.toggle('open')\">\n    <div class=\"nwf-faq-q\">\n      <span>What areas do you cover?<\/span>\n      <div class=\"nwf-faq-icon\">\n        <svg class=\"nwf-plus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n        <svg class=\"nwf-minus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n      <\/div>\n    <\/div>\n    <div class=\"nwf-faq-a\"><p>We are based in Greater Manchester and cover the whole of the Northwest, including Bolton, Wigan, Oldham, Salford, Rochdale, Stockport, Warrington and surrounding areas. Not sure if we cover you? Just drop us a WhatsApp and we'll confirm straight away.<\/p><\/div>\n  <\/div>\n  <div class=\"nwf-faq-item\" onclick=\"this.classList.toggle('open')\">\n    <div class=\"nwf-faq-q\">\n      <span>How do I get a quote?<\/span>\n      <div class=\"nwf-faq-icon\">\n        <svg class=\"nwf-plus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n        <svg class=\"nwf-minus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n      <\/div>\n    <\/div>\n    <div class=\"nwf-faq-a\"><p>Simply get in touch via our Contact page or WhatsApp. We'll arrange a free home visit at a time that suits you, take precise measurements, discuss your design ideas and give you a full written quote \u2014 no hidden costs, no obligation.<\/p><\/div>\n  <\/div>\n  <div class=\"nwf-faq-item\" onclick=\"this.classList.toggle('open')\">\n    <div class=\"nwf-faq-q\">\n      <span>How long does an installation take?<\/span>\n      <div class=\"nwf-faq-icon\">\n        <svg class=\"nwf-plus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n        <svg class=\"nwf-minus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n      <\/div>\n    <\/div>\n    <div class=\"nwf-faq-a\"><p>Most projects are completed in just 1\u20132 days. A standard fitted wardrobe is typically done in a single day, while larger or more complex installations such as full dressing rooms may take two days. We'll always give you a clear timeline before we start.<\/p><\/div>\n  <\/div>\n  <div class=\"nwf-faq-item\" onclick=\"this.classList.toggle('open')\">\n    <div class=\"nwf-faq-q\">\n      <span>Do you only work with IKEA PAX?<\/span>\n      <div class=\"nwf-faq-icon\">\n        <svg class=\"nwf-plus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n        <svg class=\"nwf-minus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n      <\/div>\n    <\/div>\n    <div class=\"nwf-faq-a\"><p>We specialise in the IKEA PAX system, which we combine with our own bespoke carpentry skills to achieve a fully custom, built-in look. The PAX system gives us the flexibility to create wardrobes that fit any space \u2014 including alcoves, loft rooms and angled ceilings \u2014 at a far more affordable price than traditional joinery.<\/p><\/div>\n  <\/div>\n  <div class=\"nwf-faq-item\" onclick=\"this.classList.toggle('open')\">\n    <div class=\"nwf-faq-q\">\n      <span>Can you fit wardrobes in awkward spaces?<\/span>\n      <div class=\"nwf-faq-icon\">\n        <svg class=\"nwf-plus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n        <svg class=\"nwf-minus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n      <\/div>\n    <\/div>\n    <div class=\"nwf-faq-a\"><p>Absolutely \u2014 awkward spaces are our speciality. We regularly install wardrobes in alcoves, chimney breast recesses, loft conversions with sloped ceilings, rooms with low eaves and any other tricky layouts. If you have an unusual space, we'd love to take a look.<\/p><\/div>\n  <\/div>\n  <div class=\"nwf-faq-item\" onclick=\"this.classList.toggle('open')\">\n    <div class=\"nwf-faq-q\">\n      <span>Do you offer a free home visit?<\/span>\n      <div class=\"nwf-faq-icon\">\n        <svg class=\"nwf-plus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n        <svg class=\"nwf-minus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n      <\/div>\n    <\/div>\n    <div class=\"nwf-faq-a\"><p>Yes \u2014 our home visits are completely free with no obligation. One of our fitters will come to your home, take accurate measurements, talk through your options and provide a full written quote. We won't rush you and there's no pressure to commit.<\/p><\/div>\n  <\/div>\n  <div class=\"nwf-faq-item\" onclick=\"this.classList.toggle('open')\">\n    <div class=\"nwf-faq-q\">\n      <span>What is included in the price?<\/span>\n      <div class=\"nwf-faq-icon\">\n        <svg class=\"nwf-plus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n        <svg class=\"nwf-minus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n      <\/div>\n    <\/div>\n    <div class=\"nwf-faq-a\"><p>Everything. Our quotes cover supply of all IKEA PAX components, bespoke carpentry work (panel cutting, boxing in, skirting matching etc.), fitting and installation, and a full tidy-up when we're done. No surprise costs \u2014 what we quote is what you pay.<\/p><\/div>\n  <\/div>\n  <div class=\"nwf-faq-item\" onclick=\"this.classList.toggle('open')\">\n    <div class=\"nwf-faq-q\">\n      <span>Can you modify or box in existing furniture?<\/span>\n      <div class=\"nwf-faq-icon\">\n        <svg class=\"nwf-plus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n        <svg class=\"nwf-minus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n      <\/div>\n    <\/div>\n    <div class=\"nwf-faq-a\"><p>Yes \u2014 we can cut down PAX frames and panels to fit non-standard heights and widths, box in pipework or beams, and add custom skirting and architrave to give your wardrobe a true built-in finish that matches your room.<\/p><\/div>\n  <\/div>\n  <div class=\"nwf-faq-item\" onclick=\"this.classList.toggle('open')\">\n    <div class=\"nwf-faq-q\">\n      <span>Do you work on weekends?<\/span>\n      <div class=\"nwf-faq-icon\">\n        <svg class=\"nwf-plus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n        <svg class=\"nwf-minus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n      <\/div>\n    <\/div>\n    <div class=\"nwf-faq-a\"><p>We do take on weekend bookings subject to availability. Many of our customers prefer a Saturday install to avoid taking time off work. Just mention it when you get in touch and we'll do our best to accommodate you.<\/p><\/div>\n  <\/div>\n  <div class=\"nwf-faq-item\" onclick=\"this.classList.toggle('open')\">\n    <div class=\"nwf-faq-q\">\n      <span>How do I pay?<\/span>\n      <div class=\"nwf-faq-icon\">\n        <svg class=\"nwf-plus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n        <svg class=\"nwf-minus\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg>\n      <\/div>\n    <\/div>\n    <div class=\"nwf-faq-a\"><p>We accept bank transfer and cash. A deposit is required to secure your installation date, with the balance due on completion once you're happy with the work. We never ask for full payment upfront.<\/p><\/div>\n  <\/div>\n  <\/div>\n\n  <!-- CTA -->\n  <div class=\"nwf-faq-cta\">\n    <h2>Still have a question?<\/h2>\n    <p>We're always happy to help \u2014 just get in touch and we'll get back to you quickly.<\/p>\n    <div class=\"nwf-faq-cta-btns\">\n      <a href=\"https:\/\/northwestfitters.co.uk\/index.php\/contact-v-4\/\" class=\"nwf-faq-btn solid\">Book a Free Home Visit<\/a>\n      <a href=\"https:\/\/wa.me\/+447999786054\" target=\"_blank\" class=\"nwf-faq-btn outline\">Message Us on WhatsApp<\/a>\n    <\/div>\n  <\/div>\n\n<\/div>\n\n<style>\n\/* Wrap *\/\n.nwf-faq-wrap { font-family: inherit; }\n\n\/* Intro *\/\n.nwf-faq-intro {\n  background: #1B4332;\n  padding: 70px 40px;\n  text-align: center;\n}\n.nwf-faq-intro h1 {\n  font-size: clamp(1.8rem,3.5vw,2.8rem) !important;\n  font-weight: 800 !important;\n  color: #fff !important;\n  margin: 0 0 16px !important;\n}\n.nwf-faq-intro p {\n  font-size: 1.05rem !important;\n  color: rgba(255,255,255,.82) !important;\n  line-height: 1.7 !important;\n  margin: 0 auto !important;\n  max-width: 620px;\n}\n.nwf-faq-intro p a {\n  color: #25D366 !important;\n  font-weight: 700;\n  text-decoration: none !important;\n}\n\n\/* Background on FAQ list *\/\n.nwf-faq-list {\n  max-width: 100% !important;\n  background: url('https:\/\/northwestfitters.co.uk\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-05-at-14.27.4555.jpg') center\/cover fixed;\n  position: relative;\n  max-width: 860px;\n  margin: 0 auto;\n  padding: 60px 40px;\n}\n\n\/* Overlay *\/\n.nwf-faq-list::before {\n  content: '';\n  position: absolute;\n  inset: 0;\n  background: rgba(255,255,255,0.82);\n  pointer-events: none;\n  z-index: 0;\n}\n.nwf-faq-item { max-width: 860px; margin-left: auto; margin-right: auto; position: relative; z-index: 1; }\n\/* Each item *\/\n.nwf-faq-item {\n  border: 1.5px solid #e0e0e0;\n  border-radius: 14px;\n  margin-bottom: 14px;\n  overflow: hidden;\n  background: #fff;\n  cursor: pointer;\n  transition: box-shadow .2s, border-color .2s;\n}\n.nwf-faq-item:hover {\n  box-shadow: 0 4px 18px rgba(0,0,0,.08);\n  border-color: #1B4332;\n}\n.nwf-faq-item.open {\n  border-color: #1B4332;\n  box-shadow: 0 4px 18px rgba(27,67,50,.1);\n}\n\n\/* Question row *\/\n.nwf-faq-q {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  padding: 22px 24px;\n  gap: 16px;\n}\n.nwf-faq-q span {\n  font-size: 1.05rem !important;\n  font-weight: 700 !important;\n  color: #111 !important;\n  line-height: 1.4 !important;\n}\n.nwf-faq-item.open .nwf-faq-q span {\n  color: #1B4332 !important;\n}\n\n\/* Icon *\/\n.nwf-faq-icon {\n  width: 28px;\n  height: 28px;\n  min-width: 28px;\n  color: #1B4332;\n}\n.nwf-faq-icon svg { width: 100%; height: 100%; }\n.nwf-plus { display: block; }\n.nwf-minus { display: none; }\n.nwf-faq-item.open .nwf-plus { display: none; }\n.nwf-faq-item.open .nwf-minus { display: block; }\n\n\/* Answer *\/\n.nwf-faq-a {\n  max-height: 0;\n  overflow: hidden;\n  transition: max-height .35s ease, padding .35s ease;\n  padding: 0 24px;\n}\n.nwf-faq-item.open .nwf-faq-a {\n  max-height: 400px;\n  padding: 0 24px 22px;\n}\n.nwf-faq-a p {\n  font-size: .97rem !important;\n  color: #444 !important;\n  line-height: 1.75 !important;\n  margin: 0 !important;\n  border-top: 1px solid #eee;\n  padding-top: 16px;\n}\n\n\/* CTA *\/\n.nwf-faq-cta {\n  background: #1B4332;\n  padding: 65px 40px;\n  text-align: center;\n}\n.nwf-faq-cta h2 {\n  font-size: clamp(1.5rem,2.5vw,2.2rem) !important;\n  font-weight: 800 !important;\n  color: #fff !important;\n  margin: 0 0 14px !important;\n}\n.nwf-faq-cta p {\n  font-size: 1rem !important;\n  color: rgba(255,255,255,.82) !important;\n  margin: 0 0 30px !important;\n  line-height: 1.6 !important;\n}\n.nwf-faq-cta-btns {\n  display: flex;\n  gap: 14px;\n  justify-content: center;\n  flex-wrap: wrap;\n}\n.nwf-faq-btn {\n  display: inline-block;\n  padding: 14px 32px;\n  border-radius: 50px;\n  font-weight: 700;\n  font-size: .95rem;\n  text-decoration: none !important;\n  transition: all .2s;\n}\n.nwf-faq-btn.solid {\n  background: #fff;\n  color: #1B4332 !important;\n}\n.nwf-faq-btn.solid:hover { background: #f0f0f0; }\n.nwf-faq-btn.outline {\n  background: transparent;\n  color: #fff !important;\n  border: 2px solid rgba(255,255,255,.6);\n}\n.nwf-faq-btn.outline:hover { border-color: #fff; background: rgba(255,255,255,.1); }\n\n\/* Mobile *\/\n@media(max-width:768px){\n  .nwf-faq-list { padding: 40px 20px; }\n  .nwf-faq-intro { padding: 45px 20px; }\n  .nwf-faq-cta { padding: 45px 20px; }\n  .nwf-faq-q { padding: 18px 18px; }\n  .nwf-faq-a { padding: 0 18px; }\n  .nwf-faq-item.open .nwf-faq-a { padding: 0 18px 18px; }\n}\n@media(max-width:480px){\n  .nwf-faq-list { padding: 28px 14px; }\n  .nwf-faq-intro { padding: 32px 14px; }\n  .nwf-faq-intro h1 { font-size: 1.5rem !important; }\n  .nwf-faq-cta { padding: 32px 14px; }\n  .nwf-faq-q span { font-size: .95rem !important; }\n  .nwf-faq-cta-btns { flex-direction: column; align-items: center; }\n  .nwf-faq-btn { width: 100%; max-width: 280px; text-align: center; }\n}\n<\/style>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n        \t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Everything you need to know about our service. Can&#8217;t find the answer you&#8217;re looking for? Just message us on WhatsApp \u2014 we reply fast. What areas do you cover? We are based in Greater Manchester and cover the whole of the Northwest, including Bolton, Wigan, Oldham, Salford, Rochdale, Stockport, Warrington and surrounding [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5357","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/northwestfitters.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/5357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/northwestfitters.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/northwestfitters.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/northwestfitters.co.uk\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/northwestfitters.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=5357"}],"version-history":[{"count":19,"href":"https:\/\/northwestfitters.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/5357\/revisions"}],"predecessor-version":[{"id":7187,"href":"https:\/\/northwestfitters.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/5357\/revisions\/7187"}],"wp:attachment":[{"href":"https:\/\/northwestfitters.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=5357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}